FAQs (Frequently Asked Questions)
A Maid App is an application that allows you to find and book reliable, professional, and verified maids for various household services such as cleaning, washing, etc. You can use the app to search for maids in your area, view their profiles, ratings, and reviews, and schedule a service at your convenience.
All the maids on the app are verified by the app provider through background checks using identity verification, and skill assessment. The app also displays the ratings and reviews of the maids from previous customers, so you can see their performance and feedback. Additionally, the app provides customer support and grievance redressal in case of any issues or complaints.
Using a maid app has many benefits such as:
- You can save time and hassle by finding and booking maids online instead of searching offline or through agencies.
- You can choose from a wide range of services and maids according to your needs and preferences.
- You can get quality service at affordable rates and flexible timings.
- You can track the status of your service and communicate with the maid through the app.
- You can rate and review the maid after the service and provide feedback for improvement.
The charges for using a maid app vary depending on the type of service, duration of service, location of service, and experience of the maid. The app will show you the estimated cost of the service before you book it. You can also compare the prices of different maids and choose the one that suits your budget.
If you're not satisfied with the domestic helper you hire through our app, we offer a replacement service to find a more suitable match. You can also provide feedback for additional training and improvement. We may offer a refund or credit for the services in certain cases of substantial dissatisfaction. We aim to ensure your satisfaction, and we're committed to promptly addressing your concerns. Contact our customer support team, and we'll work closely with you to find a solution that meets your needs.
To cancel or modify your booking of a domestic helper, you can easily do so by contacting our application team and raising a query. Simply reach out to our customer support team through the MaidApp website and provide them with the necessary details of your booking. They will assist you in making the desired changes or canceling the booking altogether.
To contact us for any queries or feedback, you can easily raise a query through our website. Simply navigate to the contact or support section, and you will find a form or a dedicated button to submit your query.
